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Tips for Successful Virtual Appointments

MakoRx is committed to supporting individuals and employers along their healthcare journey by helping them stay informed on the latest trends and technologies in healthcare and pharmacy.


The rise of telehealth has revolutionized the way we access healthcare, offering convenience and flexibility. However, the shift from in-person to virtual appointments brings its own set of challenges and considerations. Understanding and practicing proper telehealth etiquette is essential for both healthcare providers and patients to ensure successful and effective virtual appointments.

Preparing for Your Telehealth Appointment

Test Your Technology

Before your appointment, ensure your device is charged, and your internet connection is stable. Test the telehealth platform to familiarize yourself with its features and troubleshoot any technical issues.

Choose a Quiet, Private Location

Find a quiet space where you won’t be interrupted. Privacy is crucial, not just for your comfort but also to maintain confidentiality during your appointment.

Be Ready with Relevant Information

Have your medical history, current medications, and any specific symptoms or questions ready. This information helps make the most of the time with your healthcare provider and provides valuable insight into your current health. 

During the Appointment

Punctuality Matters

Log in to the telehealth platform a few minutes early. Being on time shows respect for your healthcare provider’s schedule and ensures you get your full appointment time.

Minimize Distractions

Turn off notifications on your device and avoid multitasking during the appointment. Your full attention is important for effective communication.

Communicate Clearly

Speak clearly, and don’t hesitate to ask for clarification if needed. Remember, your provider is there to help, and clear communication is key.

After the Appointment

Follow Up as Needed

If you have any questions or concerns after the appointment, don’t hesitate to reach out to your healthcare provider. Follow their advice and instructions for care.

Provide Feedback

Many telehealth platforms allow you to give feedback. Sharing your experience can help improve the service for future appointments.

MakoRx’s Telehealth Solutions: Care Connect and Complete Care

MakoRx is at the forefront of integrating telehealth into everyday healthcare solutions. With MakoRx Care Connect, patients can book same-day appointments at their local pharmacy. This innovative approach allows patients to get tested, consult with a doctor via a tablet in the pharmacy, and leave with medications as needed, all in one visit. Learn more and find a pharmacy near you

Furthermore, MakoRx Complete Care offers a subscription-based health plan that includes virtual urgent and mental health visits from anywhere. This flexibility ensures that patients have access to quality healthcare whenever and wherever they need it, without the constraints of traditional healthcare settings. Click here to learn more and sign up.

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